Virtual Conference - General
What is the cancellation/refund policy for the Virtual Conference?
Our cancellation policy is intended to keep costs low for attendees. Due to financial obligations incurred by ACFE, Inc. you must cancel your registration prior to the start of the event. Cancellations received less than 14 calendar days
prior to an event start date are subject to a $100 administrative fee. No refunds or credits will be given for cancellations received on or after the start date of the event. Those who do not cancel and do not attend are responsible
for the full registration fee.
When will I receive login instructions?
Log in instructions will be emailed to you about one week before the conference begins.
What time zone will the event be held?
The Virtual Conference times are all listed in North American Pacific Time Zone. Convert these times to your local times by using an online time converter
What sessions will be available for Virtual Conference Attendees?
Registrants for the live broadcast will have 8 sessions to choose from during each time slot. All live sessions are eligible for NASBA CPE. Three weeks after the conference concludes, recordings of eligible conference sessions will be
available on demand. All recorded sessions are eligible for ACFE CPE credit, but only 20 will be available for NASBA CPE.
What do I need to do the day of the event?
Sessions will begin at 8:30 a.m. PT on June 12 and 7:30 a.m. PT on June 13-14.
Do I need to sign up for virtual sessions in advance?
No, unlike the in-person event, you do not need to register for sessions in advance.
How do I earn CPE for the live sessions?
To earn CPE for a session, you must click on participant tracking pop-up polls that will appear throughout the session. You will have 60 seconds to click on each pop-up poll.
How do I earn CPE for the on-demand sessions?
To earn NASBA CPE for on-demand sessions you must watch the session and pass an exam.
When will I receive my CPE certificate?
CPE certificates will be available after June 23, 2023. An email will be sent when they are ready, but you may also visit ACFE.com/myeventcpe to find your certificate.
Can I move from session to session at the same time slot?
If you are interested in earning CPE credit, you should not switch between sessions at the same time. To earn CPE, you must click on participation popup polls within a session. Your participation tracking will not transfer from session
to session, and you will not qualify for CPE.
When will on-demand recordings be available?
On-demand recordings will be available approximately three weeks after the conclusion of the conference. An email will be sent when these are available.
Can I download live or on-demand sessions?
No, sessions cannot be downloaded or saved to your computer or device.
Which sessions will be available for on-demand CPE?
All on-demand sessions will be eligible for ACFE CPE credit, but only select on-demand sessions will be available for NASBA CPE.
Can I ask questions during the session?
Yes. There is a Q&A box where you can submit questions for the Q&A segment of each session.
How long will I have access to the videos?
You will have access to the videos for one year from the start date of the event.
How do I access the session slides?
Session slides will be available in the Resources section of each session, or by clicking the Conference Materials tile on the Conference Hub.
Will the virtual sessions be pre-recorded or live?
We are presenting as many sessions live as possible. To ensure the quality of the broadcast, some portions of the Virtual Conference have been pre-recorded. For pre-recorded sessions, the speaker or a subject matter expert will be available
to answer any questions submitted during the session.