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General Information

Can I register for the ACFE Global Fraud Conference by phone?

You can register for the conference by phone, fax, online or by mail.

Online: Register Online

Phone: (800) 245-3321 (U.S. and Canada Only) / +1 (512) 478-9000

For more information, email MemberServices@acfe.com

How do I know if I'm registered?

You will receive an email confirmation once we process your completed registration form or handle the registration over the phone.

What if I sign up for a concurrent session that is already full?

Virtual sessions will not fill up. For in-person sessions, you will not be able to register for a concurrent session that is full. The session will be marked closed.

When will I receive my name badge?

You will receive an email with a QR code a few days before the conference. Once you arrive at attendee check-in, you will scan your QR code or enter your name and the email address you provided when you registered for the conference and your name badge will be printed.

How do I pay with a purchase order?

We will need to have a copy of the purchase order, so either mail or fax it to the ACFE. (Government or educational institutions only)

Will handouts be provided on-site?

Course materials will be available before the conference and may be printed or downloaded to your laptop, tablet or phone using the mobile app. Virtual attendees can access course materials on the resources widget on the conference hub.

How can I pay my balance?

You can pay with a credit card, check, wire transfer, money order or cash on-site.

Do I need a photo ID?

Photo ID is not required.

What if I need to cancel my registration?

Please contact the ACFE directly at (800) 245-3321 / +1 (512) 478-9000 to cancel your registration.

What is the cancellation policy?

Our cancellation policy is intended to keep costs low for attendees. Due to financial obligations incurred by the ACFE, you must cancel your registration prior to the start of the event. Cancellations received less than 14 calendar days prior to an event start date are subject to a $100 administrative fee. No refunds or credits will be given for cancellations received on or after the start date of the event. Those who do not cancel and do not attend are responsible for the full registration fee.

Which on-demand sessions qualify for NASBA CPE?

All on-demand sessions will be eligible for ACFE CPE credit, but only select on-demand sessions will be available for NASBA CPE. A full list will be available closer to the conference date.

Hotel and Travel Information

How do I get the ACFE rate at the hotel?

Book your hotel online to receive the attendee rate. This rate will be available until a specific date or until the room block is sold out, whichever comes first.

Hotel accommodations are being confirmed and will become available for booking soon!

How do I change or cancel my hotel reservation if I need to?

Hotel cancellations will be handled directly by the hotel. Please call the hotel you booked with to make changes to or cancel your existing reservation.

How can I make a request for special accommodations?

The ACFE will gladly arrange for special accommodations if you have a disability or dietary need that might otherwise limit your participation in the conference. Contact the ACFE at Events@acfe.com prior to May 1, 2023. Requests submitted after May 1, 2023, cannot be guaranteed.

What do I wear to the conference?

Dress for all daytime events is business casual. To ensure your comfort during the workshops and other events, please bring a sweater or light jacket. It's recommended to bring an umbrella in case of rain. June temperatures in Seattle range from 53°F to 75°F.

What is the meal policy?

Food and beverages will be provided at specific time and locations. These will be confirmed soon!

Exhibition Information

What are the Exhibit Hall hours?

Sunday, June 117:00 p.m. - 9:00 p.m. (Welcome Reception)

Monday, June 127:30 a.m. - 3:55 p.m. (Exhibit Hall Open)

Tuesday, June 137:30 a.m. - 3:55 p.m. (Exhibit Hall Open)

Where will the ACFE Bookstore be located?

The ACFE Bookstore will be located in the Exhibit Hall. Browse the latest titles in anti-fraud education and take advantage of special savings on select titles.

Where will the Charging Lounge be located?

The on-site Charging Lounge will be located in the Exhibit Hall.

What are the ACFE Bookstore and Charging Lounge hours?

Sunday, June 117:00 p.m. - 9:00 p.m. (Welcome Reception)

Monday, June 127:30 a.m. - 3:55 p.m. (Exhibit Hall Open)

Tuesday, June 137:30 a.m. - 3:55 p.m. (Exhibit Hall Open)

Wednesday, June 147:30 a.m. - 12:00 p.m.

*The ACFE assumes no responsibility for the security of your account. Please do not email unencrypted or confidential information. You are responsible for the security of your data and for the content of the material you send, receive and download.

Virtual Conference - General

What is the cancellation/refund policy for the Virtual Conference?

Our cancellation policy is intended to keep costs low for attendees. Due to financial obligations incurred by ACFE, Inc. you must cancel your registration prior to the start of the event. Cancellations received less than 14 calendar days prior to an event start date are subject to a $100 administrative fee. No refunds or credits will be given for cancellations received on or after the start date of the event. Those who do not cancel and do not attend are responsible for the full registration fee.

When will I receive login instructions?

Log in instructions will be emailed to you about one week before the conference begins.

What time zone will the event be held?

The Virtual Conference times are all listed in North American Pacific Time Zone. Convert these times to your local times by using an online time converter

What sessions will be available for Virtual Conference Attendees?

Registrants for the live broadcast will have 8 sessions to choose from during each time slot. All live sessions are eligible for NASBA CPE. Three weeks after the conference concludes, recordings of eligible conference sessions will be available on demand. All recorded sessions are eligible for ACFE CPE credit, but only 20 will be available for NASBA CPE.

What do I need to do the day of the event?

Sessions will begin at 8:30 a.m. PT on June 12 and 7:30 a.m. PT on June 13-14.

Do I need to sign up for virtual sessions in advance?

No, unlike the in-person event, you do not need to register for sessions in advance.

How do I earn CPE for the live sessions?

To earn CPE for a session, you must click on participant tracking pop-up polls that will appear throughout the session. You will have 60 seconds to click on each pop-up poll.

How do I earn CPE for the on-demand sessions?

To earn NASBA CPE for on-demand sessions you must watch the session and pass an exam.

When will I receive my CPE certificate?

CPE certificates will be available after June 23, 2023. An email will be sent when they are ready, but you may also visit ACFE.com/myeventcpe to find your certificate.

Can I move from session to session at the same time slot?

If you are interested in earning CPE credit, you should not switch between sessions at the same time. To earn CPE, you must click on participation popup polls within a session. Your participation tracking will not transfer from session to session, and you will not qualify for CPE.

When will on-demand recordings be available?

On-demand recordings will be available approximately three weeks after the conclusion of the conference. An email will be sent when these are available.

Can I download live or on-demand sessions?

No, sessions cannot be downloaded or saved to your computer or device.

Which sessions will be available for on-demand CPE?

All on-demand sessions will be eligible for ACFE CPE credit, but only select on-demand sessions will be available for NASBA CPE.

Can I ask questions during the session?

Yes. There is a Q&A box where you can submit questions for the Q&A segment of each session.

How long will I have access to the videos?

You will have access to the videos for one year from the start date of the event.

How do I access the session slides?

Session slides will be available in the Resources section of each session, or by clicking the Conference Materials tile on the Conference Hub.

Will the virtual sessions be pre-recorded or live?

We are presenting as many sessions live as possible. To ensure the quality of the broadcast, some portions of the Virtual Conference have been pre-recorded. For pre-recorded sessions, the speaker or a subject matter expert will be available to answer any questions submitted during the session.

Virtual Conference - Technical Requirements

What are the system requirements for watching the Virtual Conference?

Before you access the event, you should ensure that your browser is configured to stream video. For the Virtual Conference, you will need a minimum internet connection of 800 Kbps for an optimal experience. For the best viewing experience, we recommend using a wired internet connection and closing any programs or browser sessions running in the background that could cause a lag or delay. VPN can cause unreliable internet speeds and can cause issues displaying participant tracking pop-up polls. Please disconnect from your VPN to access the conference.

Here are steps you can take before the conference to test your system.

  1. Visit SpeedTest.net to check your download speed

  2. Test Your System

  3. Test Media Player

  4. Disable Your Pop-Up and Ad-Blocker

What Browsers are supported?

  • Google Chrome (*Latest)

  • Microsoft Edge (*Latest)

  • Mozilla Firefox (*Latest)

  • Safari (*Latest)

*Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.

Can I watch the Virtual Conference through a VPN connection?

VPN can cause unreliable internet speeds and can cause issues displaying participant tracking pop-up polls. Please disconnect from your VPN to access the conference.

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